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Sep 3, 2023Liked by Jason Knight

Wow. This article is the best distillation of the delivery trap I’ve ever read. Thank you so much! Reading it was cathartic.

I’ve worked in Product over 20 years and sadly I’ve fallen into this trap many times. Each time thinking that I was acting in the best interests of customers, teammates, and our business. You are so right that most companies are designed to work this way. It becomes part of the culture and PMs are rewarded for persevering. Why? Because that’s how the prior generation of product leaders climbed the ladder. So the cycle repeats.

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